Monday, April 15, 2024

Deëscalation tip #25

Don't make the escalated person feel ganged up on. One person at a time should be in contact with the escalated individual. One other may be there, silent, looking unimposing, looking interested but quiet, a bit further away. Surrounding an escalated person, even with silent members, can escalate the person. With enough such surrounded attention, the lone escalated person may lose ratioanal abilities, even without any spoken content. This can lead to irrational action, fatal under some unfortunate circumstances. 

No comments: