Deëscalation tip #65: Slouching toward standardization

Frequent studies of aspects of deëscalation are found in the medical literature; it is a high-conflict environment at many times, with high stakes for all, with high pressures on patients and family members in crisis, and all medical staff from physicians to orderlies to administrators. Still, there is no one standard deëscalation method generally accepted and taught in medical schools (See, et al., 2024). 

Thus, in the many scenarios in which high levels of conflict, including violence, are present, the affected areas of society are slowly groping toward a combination of preventive and responsive methods, from the classrooms to the emergency rooms, from school board meetings to cafes, from homeless shelters to law enforcement and all imaginable arenas in-between and in addition.

See, J., Van Deusen, R., Claxton, R., Shenai, N., Rothenberger, S. D., & Donovan, A. K. (2024). CALMER Conflict: A Novel Curriculum for Graduating Medical Students to Manage and Defuse Patient-Provider Conflict. Journal of general internal medicine, 10.1007/s11606-024-08975-5. Advance online publication. https://doi.org/10.1007/s11606-024-08975-5