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A tough conversation can be launched with greater equanimity when I start by acknowledging my role in creating the challenging circumstances in which we find ourselves. That serves multiple purposes.
- It eases the fear of blame.
- It reduces any power or legitimacy asymmetry.
- It starts to open the minds of everyone.
- It shows humility, honesty, and integrity and invites the same from everyone.
No matter how much or how little I might initially feel like I contributed to the mess we have to clean up, if I lead with this frame it reduces anxiety and invites collaboration.
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